Frequently asked question ((FAQ)
Frequently Asked Questions (FAQ)
1.
What products does Pulstron Company offer?
Pulstron
Company offers a wide range of products, including lithium batteries,
lead-acid batteries, electric vehicle (EV) chargers, battery
management systems (BMS), inverters, voltage stabilizers, and servo.
2.
How can I place an order?
You
can place an order directly through our website by selecting your
desired products and following the checkout process. If you need
assistance, feel free to contact our sales department team
-7251031019.
3.
What payment methods do you accept?
We
accept various payment methods, including credit cards, debit cards,
and other secure online payment options. Please check the payment
section during checkout for more details.
4.
How long does shipping take?
Standard
shipping typically takes 5-7 business days, while expedited options
are available for faster delivery. Order processing takes 1-3
business days before shipping.
5.
Can I track my order?
Yes!
Once your order has shipped, you will receive an message with
tracking information. You can use this to monitor your shipment on
the carrier's website.
6.
What is your return policy?
No
return policy.
7.
What should I do if I receive a damaged or defective item?
If
you receive a damaged or defective product, please contact us within
2 days of receipt. We will arrange for a replacement on your
preference.
8.
Do you offer international shipping?
Yes,
we offer shipping to select international destinations. Please check
our website for details on available countries and shipping costs.
9.
How can I contact customer service?
You
can reach our customer service team at [care@pulstronicsindia.in] or
[7579311475]. We are here to assist you with any questions or
concerns.
10.
Are my personal details safe when I shop with you?
Yes,
we take your privacy seriously. We implement security measures to
protect your personal information and comply with our Privacy Policy.
If you have any other questions not covered here, feel free to contact us! Thank you for choosing Pulstron Company!