Returns & Refund

Return & Exchange Policy

At Pulstron Company, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, our Return and Exchange Policy provides options for returns and exchanges under certain conditions.

1. Process for Exchange

  • To initiate a exchange, please contact our customer service team at Care@pulstronicsindia.in with your order number and reason for the exchange.

  • Upon approval, service department will arrange your pickup.

2. Exchange Shipping

  • Customers are responsible for exchange shipping costs unless the exchange is due to an error on our part (e.g., defective or incorrect items).

  • We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value to ensure they are exchange safely.

3. Refunds

  • Company follows no refund policy.

4. Exchanges

  • If you wish to exchange an item for a different size or model, please follow the exchange process to exchange the original item and place a new order for the desired product.

  • Exchanges are subject to product availability.

6. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 2 days of receipt. We will arrange for a replacement on your preference.

7. Changes to Policy

Pulstron Company reserves the right to modify this Return and Exchange Policy at any time. Any changes will be posted on our website.

9. Contact Us

For questions regarding returns or exchanges, please contact our customer service team at:

Pulstron Company
7579311475
care@pulstronicsindia.in

Thank you for choosing Pulstron Company! Your satisfaction is our priority, and we are here to assist you with your return or exchange needs